All orders are processed and shipped from New York, New York. Orders are processed within 2 business days, Monday through Friday, excluding holidays. Express orders placed on weekends will be shipped on Monday.
Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
For all shipments within the U.S., buyer is given the option of FedEx Ground, 2 Day, or Overnight. Buyer will receive a shipment confirmation email with the shipping tracking number. Samaya is not responsible in case of theft or lost packages.
Once you've placed the order please be advised that you will receive a confirmation e-mail that confirms receipt of your order, which will be processed within next 2* business days. Should we be unable to process your order in full due to an item/s being out of stock, you will only be charged for available items & your invoice & order confirmation will be updated accordingly. Once your order has been fulfilled you will receive an e-mail notification with updated shipping information.
Ground — $8.95
2 Day — $35
Overnight — $90
Please note the above options do not deliver on weekends.
Unfortunately, we are not accepting international orders at the moment. Please check back as this will change soon.
We are happy to offer a refund or store credit for unused items you were not satisfied with. Please notify us within 10 days of receiving the item at email@example.com with the reason for return and specify if you would like a refund or store credit. You may send the item back using your desired shipping method at your own expense within 30 days. The item must be unused in its original condition and original packaging with a receipt. For refunds, a processing fee of $5 will be deducted. Store credit will be given for full paid value of item.
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will be used solely for the purpose of filling your online order.